Excellent and prompt service Jan 28, 2026

Excellent and prompt service. Inspection is complimentary. Highly recommend this company.

Anastasia Kruglyashova

They responded on a weekend Jan 21, 2026

They responded on a weekend, which was huge. The expert they sent out was well-informed, professional, and extremely helpful. They worked with the insurance company and were able to get started within just a few days of the initial inspection. Thank you to Mr. Fazel for your professionalism.

Jack McCollum

Our experience with ServiceMaster was nothing short of stellar and spectacular. Dec 8, 2025

WHERE TO START?... Typically when you see a review that begins like this, brace yourself. However, in this case, our experience with ServiceMaster was nothing short of stellar and spectacular. From Fazel (owner and CEO), right down to every single person we dealt with down the line, these guys could not have been any more professional, courteous, punctual, and hard-working. They were available to answer any and all questions in a very timely fashion, and went ABOVE and BEYOND to make sure we were satisfied. Without going into detail, they even helped us with some things voluntarily, which was beyond impressive. Needless to say, I would without hesitation recommend and endorse their services, if needed. They understand the stress of going through the issues involved in their line of business. In closing, working with a company like ServiceMaster that gives you some peace of mind in a difficult situation, is invaluable. GREAT JOB, GUYS 👍👍👍

Matt Cr

Outstanding Weekend Water-Damage Support Nov 9, 2025

We had a water-damage emergency late at night on a weekend, and Fazel from ServiceMaster responded within minutes. He and his team demonstrated exceptional professionalism, expertise, and urgency during a very stressful situation. Fazel coordinated seamlessly with all parties involved and kept us informed every step of the way. Truly grateful for the rapid response and outstanding service. Highly recommend Fazel and ServiceMaster.

Paul

Highly Satisfying Experience with Fazel and His Team Nov 2, 2025

I came across ServiceMaster when the toilet in our master bathroom leaked and water penetrated the underlying wood panel surrounding the toilet all the way down to a small section of our kitchen ceiling. I can say I had nothing but a highly satisfying experience with Fazel and his team. Fazel took my call the same day the water damage happened and came to our home within just a couple of hours of the incident happening to assess the damage. Within just 48 hours, he sent out one of his guys, Ross, to start the dry down process. Ross did a fantastic job—he ripped out the tiles in our bathroom in a way that contained all the dust to the perimeter around our bathroom so no cleaning had to be done afterwards. The floor in our bathroom as well as our kitchen ceiling are now dry and our bathroom is now ready for reconstruction. Because of Fazel’s promptness and his immediate call to action, our home has not sustained any permanent damage. Husband and I were really impressed with Fazel and his team’s level of professionalism, competence, and dedication to providing customer-centered service.

Kamelia Cohen

Fazel was able to get there hours before Oct 30, 2025

Service Master, specifically Fazel, was amazing! I had contacted another company first, but Fazel was able to get there hours before the other company. I was very upset about the damage done to my home, and when Fazel arrived he could not have been more empathetic and kind. He and his team were all very efficient and got the job done quickly while still answering all of my questions and concerns. I would definitely recommend Service Master to anyone dealing with a major flood in their home!

Jill Flick

Very professional, friendly, and hard working Oct 30, 2025

Fazel and his team are very professional, friendly, and hard working. They do an excellent job remediating water damage and other issues. I highly recommend them.

Darin Remsing

Fazel and his team were great! Aug 13, 2025

Fazel and his team were great! He kept me up to date on a daily basis throughout the whole process, and helped navigate things as they came up unexpectedly. Highly recommend his team!

Paul Hwang

Consistently Communicative, Reliable, and Professional Aug 7, 2025

I came across ServiceMaster earlier this year and have been working directly with Fazel ever since. As a property manager, I’ve partnered with ServiceMaster on several jobs, and each time I know I can count on Fazel and his team—especially in emergency situations. They are consistently communicative, reliable, and professional. Tenants have also given great feedback, noting how respectful and courteous his team is, which is a relief for me.

Mojgan Malekpour

Fazel saved me a substantial amount of money Jul 30, 2025

I had a truly exceptional experience with Fazel at Service Master Restoration by Spotless. Initially, I called them after receiving a shockingly high quote (nearly $4000!) from another company for mold remediation and bathtub removal at my rental property. I was understandably concerned about the possibility of mold and the potential extent of the damage. Fazel arrived promptly and conducted a very thorough and honest inspection. He not only addressed the reported mold issue, but also diligently investigated the potential underlying cause. It was a huge relief when he determined that there was no active moisture or mold present. Instead, he identified a worsening crack in the bathtub, which had been previously "repaired" months ago and was now a significant safety hazard. What impressed me most was Fazel's integrity. He could have easily taken the initial assessment at face value and charged me thousands for unnecessary work. Instead, he was honest and clearly explained the actual issue and the root cause. Because of Fazel's sharp eye, problem-solving skills, and ethical approach, I was able to immediately contact my management company, cancel the unnecessary $4000 repair order, and focus on getting the bathtub properly fixed. Fazel saved me a substantial amount of money and provided invaluable peace of mind. I wholeheartedly recommend him and Service Master Restoration by Spotless to anyone seeking honest, reliable, and skilled restoration services. You can trust them to accurately assess the situation and provide effective solutions.

Jennifer Hughes

They are prompt, professional, and thorough! Jul 9, 2025

ServiceMaster has done another excellent job in my home! Every time I have called on them, I have been impressed with their work! When I called about mold in my shower, they expertly cleaned the area and built a containment to prevent mold spores from spreading through my house. They are prompt, professional, and thorough! They are who I call whenever I need help with my home. Thank you for going above and beyond once again!

Donna Krudwig

They Are True to Their Name “Spotless” Jun 25, 2025

I had an excellent experience from start to finish with ServiceMaster Restoration by Spotless. They are true to their name “Spotless”. We couldn’t be more pleased with Fazel and his team Isaiah, Arman, and Ross for their extreme professionalism, genuine concern, and excellent communication throughout the entire process. Fazel took the time to explain everything accurately in detail up front, and was very patient and respectful. Also, upon learning of my wife’s hypersensitivity to mold, he even went beyond the normal containment requirements for us. They did an excellent job with two mold containment set-ups to keep any spores from getting into the rest of our home, which was most important to us. They even cleaned the whole traffic area where they were going to use and work BEFORE they put down protective paper. My house smelled awesome from their custom cleanser 15 minutes after they got here. The entire project was completed quickly with no missed days or delays. They even worked on Saturday and Sunday to get it done faster for us. Everything went exactly as Fazel said it would, and the same three very courteous and hardworking guys Isaiah, Arman, and Ross were there each day. I can't say enough about how nice these guys were. And they were all very knowledgeable and honest. It didn’t matter which one I asked when I had a question because they all had the answers. (There were no less experienced guys hanging around not knowing what the lead guy knows, which I have learned before from experience is very common and extremely frustrating when dealing with other restoration companies.) Fazel and his team made the whole process less stressful and they were a pleasure to work with! He was also always willing to take the time to discuss things patiently when I had questions or concerns. His team treated us and our home with respect, and they did everything exactly as they promised. They really care a lot about their customers. I highly recommend ServiceMaster Restoration by Spotless, and I would hire them again any day!

Scot Presley

They Did a Fantastic Job Drying Out and Mold Removal Jun 11, 2025

I had a great experience with ServiceMaster. They did a fantastic job drying out and mold removal from a water leak. The two men, Ross and Arman, were very professional. They did an excellent job with set-up and cleaning up. They protected my floors and put in temporary locks to my outdoor closet doors to help keep intruders away while under construction. Highly recommended!

C Y

Wonderful Experience from the Start Jun 7, 2025

Wonderful experience from the start. Recommended by a neighbor and so happy we chose this company to take care of some water/mold remediation. Quick to show up for an initial consultation. Very knowledgeable and honest. Really professional and respectful in the setup and takedown of equipment as well. Would highly recommend them.

Tammy Murphy

I would highly recommend them! May 8, 2025

We went through a very difficult experience with a broken pipe in our home, and Fazel and his team made the entire process so much less stressful. They were incredibly professional and kind throughout. Fazel always returned my calls promptly and took the time to explain everything patiently. His team treated our property with great respect and completed all the work exactly as promised. I would highly recommend them! Thank you, Fazel!

Dinka Vujovich

Left my home spotless Apr 2, 2025

This was my first time dealing with fire damage to my home. This team executed exactly what we spoke about and left my home spotless.

Stephanie Barkley

I highly recommend! Mar 28, 2025

ServiceMaster by Spotless provided me with great information and really helped me understand the claim process. They were knowledgeable, patient, and made everything much easier to navigate. I highly recommend!

Lisa Slayton

Ross, Arman & Isaiah all deserve 5 stars Mar 28, 2025

I want to share how much I appreciate the work done by this ServiceMaster crew of Ross, Arman & Isaiah. I had a roof leak and wall damage, which is very stressful. ServiceMaster came out first to deal with the water damage. Fazel and his team arrived, and I instantly felt better as I witnessed their professionalism, efficiency, and tidiness as they worked. Ross, Arman & Isaiah all deserve 5 stars for their work and excellent customer service. Fazel, you can be proud of your crew and how they represent ServiceMaster.

Debbie Lockwood

These guys are the best by far. Feb 12, 2025

I worked with many good contractors, but these guys are the best by far. Always on time, perfect execution of the agreed-upon plan, and they leave the place spotless as their name suggests. Given they are a family business, the quality of their work and reputation matters to them more than anything else. I would hire them again any day.

Mostafa

Their professionalism and attention to detail was outstanding. Feb 3, 2025

We had the unfortunate situation of finding a leak in our home. We called in ServiceMaster led by Fazel and his team, Adnan and Ross. From the initial inspection to the day we finished, they were beyond incredible. Their professionalism and attention to detail was outstanding. They made such a stressful situation so much easier to deal with. They kept us updated every step of the way and were in constant communication with our insurance provider. They were so careful about keeping the dust and debris to a minimum and maintained the area they were working in constantly. I can confidently recommend them to anyone needing remediation services.

Jodi Sandler

Service Master did a great job for us. Feb 2, 2025

ServiceMaster did a great job for us. My washing machine on the second floor laundry room had a leak and the crew came out, very professional, secured the leak source and came out the next three days with remediation, demo, and drying. Overall, they made this very unfortunate situation a lot easier and less stressful to deal with. I highly recommend ServiceMaster for your cleanup services.

NP

I highly recommend this company. Jan 30, 2025

The guys were very courteous, professional, and clean with providing remediation in my home. I highly recommend this company.

Stacie Perez

All the personnel were great Jan 9, 2025

All the personnel of this service were great and did the job in the best way.

Kourosh Yazdani

ServiceMaster came to our rescue Dec 5, 2024

ServiceMaster Restoration by Spotless came to our rescue when the lower section of our home got flooded. When notified by our insurance company, they arrived within a few hours and quickly jumped into action. Using specialized equipment to aid in extracting water underneath our laminate flooring and removing any residual water around various locations. Additionally, they opened up areas that were saturated and installed fans, dehumidifiers to assist in the drying phase and mold prevention measures. Needless to say, all items (furniture, household, etc.) had to be removed from our lower level. The company did an EXCEPTIONAL job at carefully packing up everything in the lower section of our house to be moved into storage in order to begin remediation efforts of our kitchen cabinets, wall areas, and removal of damaged flooring. During this phase, the company installed barrier walls and carpet covers to protect unaffected areas (upstairs) from any dust or debris during the demolition. Demolition was performed with precision and clean-as-you-go measures used to keep the workplace orderly. The CEO of the company was on-site every day to ensure things were going as smoothly as possible and maintained excellent communication with us throughout the entire process. I will personally tell you, if you have to go through an ordeal of needing a restoration company, ServiceMaster Restoration by Spotless is the company to use!!! Trust me, you will be in good hands with a company who actually cares about their customer!!!

Steven V.

You Guys Are the Best! Nov 2, 2024

Love ServiceMaster by Spotless! You guys are the best! When I needed help, all I had to do was call, and I really appreciate you guys helping me so quickly. So professional, respectful, and dependable! Thank you. 👍⭐️

Lisa Jaynes

They treated us like family Oct 16, 2024

Fazel and the team from ServiceMaster Restoration by Spotless are beyond incredible! I can’t emphasize enough just how amazing they all are. From the moment they arrived at our home after our water damage disaster, they turned a stressful and overwhelming situation into something manageable, and for that, we will forever be grateful. We had water damage that forced us to temporarily move to an Airbnb, which was already difficult, but Fazel and his team immediately eased our worries. They walked us through the entire process with compassion, patience, and professionalism, ensuring we were well-informed at every step. We truly had no idea what to do, but they provided us with clear guidance and constant reassurance that everything would be taken care of. Their expertise and quick response were unmatched, but it’s their kindness and humanity that really stood out. They treated us like family and approached our home with such care that it felt like we were in the best possible hands. Every interaction was positive, every concern was addressed, and their level of service was nothing short of impeccable. They went above and beyond, even making sure we understood what to expect next and how to navigate the insurance process. Honestly, it felt like we were being helped by actual angels in our time of need. I cannot recommend ServiceMaster Restoration by Spotless enough! If you’re ever in need of a restoration service, you won’t find a more dedicated, kind, and professional team. Fazel and his crew are true lifesavers!

Yashar Ahmadpour

The team is very professional and efficient. Sep 12, 2024

Fazel’s team was very responsive and started drying out the condo the day they were called. They checked the status daily and wrapped up the job as promptly as possible so repairs could start ASAP. The team is very professional and efficient. Thank you.

Brigitte Wester

Amazing service by Fazel and his team! Sep 4, 2024

Amazing service by Fazel and his team! The work was done quickly, and with professionalism, friendliness, and solid expertise. Each step was explained along the way, which was helpful. Fazel was very communicative the entire time and responsive to inquiries. Overall, the team did an excellent job, highly recommended.

Sasha Kauffman

Hard-working team Sep 3, 2024

Hard-working team. They always left the site very clean and work well done.

Elias Alhinn

The team did an exceptional job. Sep 2, 2024

We have a water leak. They came, set up the dehumidifier and fans, and explained how everything would work and what to expect. The team did an exceptional job. Thank you Fazel, Arman, and Ross!

Bonnie Oliverio