"This is an amazing team!"
"Every interaction was positive, every promise made was kept, and all in a professional, courteous, respectful manner."
G
Gypsy G
"My highest commendation and appreciation"
"To say that we were completely satisfied by their thoroughness is an understatement."
m
maria belcher
"Patrick and Tyler were outstanding professionals."
"Patrick and Tyler were outstanding professionals. They clearly explained every step of the process."
w
wuild araujo
"Did a great job at mitigating water damage."
"Muhammad and Yan did a great job at mitigating water damage at my home."
L
Louis Lombardi
"We couldn't be more impressed"
"Their sensitivity to our tenants' needs really stood out. They consistently went above and beyond to ensure minimal disruption."
D
Deborah Moya
"Outstanding Job by Muhammad and Patrick"
"Knowledgeable, professional, considerate, explained the process and used natural products for pets."
T
Tim Pedchenko
"Great Customer Service"
"John got his team to help with a leak quickly."
A
Angela Swift
"No One Does It Better"
"Always on site within hours of my first call."
H
Harrison Graham
"Patrick and his team were lifesavers"
"Patrick and his team were lifesavers after a disastrous septic backup in our basement."
M
Melissa Graziano
"Prompt and Polite Service"
"Patrick and Mohammad arrived super fast and got straight to work."
C
Christine Hanford
"Amazing Service by Patrick and Jayden"
"Patrick and Jayden were absolutely amazing, always communicating the plan every step of the way."
L
Lorin Devereaux
"Highly recommend using them"
"Always impressed with their quality of work and timely manner. Responded in under an hour."
M
Mark Christiansen
"Excellent Clean-Up"
"Grateful for the way we could easily contact the on-site leader."
S
Susannah Wood
"Outstanding Commercial Flood Service"
"ServiceMaster exceeded my expectations in handling commercial flood damage with prompt, professional, and efficient service."
L
Lex Pellecchia
"Extremely responsive service"
"Extremely responsive. We had a major water leak that flooded our server room."
W
William Sweeney
"A+ team and service"
"Can't say enough about the entire team, cleanliness, and overall respect for me and my home."
M
Mike Barnes
"Top Notch Restoration Service"
"They provide top-notch restoration service and do an outstanding job making sure the client is taken care of in their time of need!"
P
Paul Trehern
"Extremely Stressful Situation Handled"
"They helped take the stress out of an extremely stressful situation."
L
Lindsey Ryley
"Service Master Was Awesome"
"John made recommendations so going forward I can improve my basement."
R
Randee Smith
"Deep Cleaning Exceeded Expectations"
"ServiceMaster responded promptly and efficiently. The deep cleaning exceeded our expectations."
T
Thomas Kiely
"Quick and efficient service!"
"Quick and efficient, got the job handled, and I was dry in no time! I highly recommend these guys!"
J
Jason Hicks
"Highly Recommend!"
"The service left my furniture and rugs looking brand new."
C
Cindy Flack
"Highly Recommend Wills!"
"They immediately came out and started setting up their blowers and dehumidifiers and cleaned up all the water."
D
Debra McGrath
This is an amazing team!
This is an amazing team! From the first phone call around burst furnace pipe through to a rapid response drying out, final cleanup, and demolition, this group can’t be beat! Every interaction was positive, every promise made was kept, and all in a professional, courteous, respectful manner. They have an amazing communication process where they keep you informed, and they dealt directly with the insurance company. Thank you so much for making a very difficult situation bearable.
Gypsy G
My highest commendation and appreciation
Mohammad Hamdard and Carlos Mendez work for ServiceMaster Restore. They were assigned to removing Sheetrock damaged by fire and, in the process, insulation with smoke damage. To say that we were completely satisfied by their thoroughness is an understatement. They are such an example of what this company represents. My highest commendation and appreciation to these two gentlemen. We couldn’t be happier. Gentlemen, job well done. Thank you!
maria belcher
Patrick and Tyler were outstanding professionals.
Patrick and Tyler were outstanding professionals. They clearly explained every step of the process, which made me feel informed and confident about what to expect next.
wuild araujo
Did a great job at mitigating water damage.
Muhammad and Yan did a great job at mitigating water damage at my home.
Louis Lombardi
We couldn't be more impressed
We’ve had the pleasure of working with ServiceMaster and John and Rosie’s team, and we couldn't be more impressed with the level of professionalism and care they provided. Their sensitivity to our tenants' needs really stood out. They consistently went above and beyond to ensure minimal disruption during their service, which is crucial when managing tenants. We will keep using ServiceMaster for all of our emergencies.
Deborah Moya
Outstanding Job by Muhammad and Patrick
Muhammad and Patrick did an outstanding job. They were very knowledgeable, professional, and considerate of our home. Explained the process and completed everything required. On top of that, knowing we had pets in the house, they made sure to use all-natural products where possible and made sure to explain the product. Would highly recommend both of these professionals.
Tim Pedchenko
Great Customer Service
John got his team to help my work with a leak very quickly. Patrick and Mohammed worked efficiently and communicated every step of the process to me. When it comes to safety and great customer service, ServiceMaster is the way to go! I am very grateful for their professionalism and would highly recommend their services!
Angela Swift
No One Does It Better
No one does it better. No matter the time of day, no matter if it’s a weekend or holiday, Jeff and his team always pick up when you need them most. Their knowledge is invaluable when disaster strikes. As a property manager, there is no one better to have in your corner when something goes wrong - whether it be fire, flood, or another time-sensitive property emergency. Always on site within hours of my first call - meticulous in their methods and documentation so you can ensure your asset is well taken care of and no stone left unturned. Not sure what I would do without this team.
Harrison Graham
Patrick and his team were lifesavers
Patrick and his team were lifesavers after a disastrous septic backup in our basement. They responded that afternoon and continued the cleanup process in a timely manner. Patrick communicated daily on expectations and progress. I would absolutely recommend Service Master!
Melissa Graziano
Prompt and Polite Service
I had a supply line break and flood my kitchen at 3 a.m. on Easter Sunday. Patrick and Mohammad arrived super fast and got straight to work. The subsequent moisture checks and drying everything out was no small job, but they were always prompt and polite. Their commitment to seeing the entire process through was so well appreciated. They had answers to every question I asked, and I am so thankful for the job they completed.
Christine Hanford
Amazing Service by Patrick and Jayden
Service Master had to work at my home for a water damage project. Patrick and Jayden were absolutely amazing. They were always respectful of our home and being around our children and our dog! Our dog will be sad to see them go! They got the job done and made sure to always communicate the plan with us every step of the way. I can’t recommend this team enough! Thanks, guys!
Lorin Devereaux
Highly recommend using them
I have used ServiceMaster TRS twice now and I am always impressed with their quality of work and finishing in a timely manner. We had a water heater let go on the second floor of our business, and they responded in under an hour to our location. Jeff Lame and his crew are amazing!! Highly recommend using them.
Mark Christiansen
Excellent Clean-Up
Grateful for the way we could easily contact the on-site leader, who gave us the information and reassurances we desperately needed in the crisis. The clean-up (debris) was excellent, with great respect for our property.
Susannah Wood
Outstanding Commercial Flood Service
I highly recommend ServiceMaster New London for their outstanding service in handling commercial flood damage. When a building that I manage experienced significant flooding, I was concerned about the impact on my tenant's operations. Thankfully, ServiceMaster stepped in and exceeded my expectations.
From the moment they arrived, the team was professional, prompt, and efficient. They understood the urgency of the situation and worked quickly to minimize downtime for my tenant. Their expertise in handling commercial properties was evident as they guided us through the entire process, from water extraction to drying and restoring the space.
Communication was clear and constant throughout, and their crew was thorough and respectful of the tenant's workspace. They made sure every detail was addressed and that the business was up and running again as soon as possible. Their commitment to quality and service was second to none. I would not hesitate to use their services again and strongly recommend them for any commercial restoration needs.
Lex Pellecchia
Extremely responsive service
Great company. Extremely responsive. We had a major water leak at our business that flooded our server room. These guys were in our offices literally within minutes, stabilized the situation, and then walked us through the recovery and restoration process.
William Sweeney
A+ team and service
I had the ServiceMaster Restoration by Wills team come out on a few occasions due to water in my basement. Their quick response helped minimize the overall damage and then helped me to navigate the insurance claim process. Can't say enough about the entire team, cleanliness, and overall respect for me and my home. A+ team and service. Will be using for any of my restoration projects in the future.
Mike Barnes
Top Notch Restoration Service
Our office (Massad Insurance Agency) has used ServiceMaster by Wills of New London for many years. They provide top-notch restoration service and do an outstanding job making sure the client is taken care of in their time of need!
Paul Trehern
Extremely Stressful Situation Handled
Peter and his team recently helped me during a basement flooding issue we had. Not only were they quick to respond, but they helped guide me along in the cleanup and repair process. They helped take the stress out of an extremely stressful situation. I would highly recommend their service!
Lindsey Ryley
Service Master Was Awesome
Service Master was awesome. I had a water leak in my basement and was completely lost, and they walked me through the whole process always to my advantage. John made recommendations so going forward I can improve my basement—he answered my call on a Sunday and he's gone beyond what he needs to do, so I highly recommend their service.
Randee Smith
Deep Cleaning Exceeded Expectations
ServiceMaster responded promptly to our request and completed the task in an efficient and timely manner. The deep cleaning exceeded our expectations.
Thomas Kiely
Quick and efficient service!
Had a basement flood, and Jeff Lame and the ServiceMaster crew, Patrick and Hector, came to the rescue! Quick and efficient, got the job handled, and I was dry in no time! I highly recommend these guys! Call ServiceMaster NOW!
Jason Hicks
Highly Recommend!
I used ServiceMaster Restoration by Wills for steam cleaning some furniture and rugs in my home. They had excellent response time to my inquiry. The staff (Peter and Rosie) were friendly and worked in an efficient timely manner. The service left my furniture and rugs looking brand new. I highly recommend!
Cindy Flack
Highly Recommend Wills!
My dishwasher let loose and water flooded my basement all night. I called ServiceMaster Restoration by Wills. They immediately came out and started setting up their blowers and dehumidifiers and cleaned up all the water. There was a lot of property floating around that needed to be dumped. I have health issues and stayed upstairs, but Steve and Hector were self-motivating and did an amazing job of a bad situation. They took pictures of my damages and handled the insurance company for me. Every ServiceMaster employee that came here (a team to clean and a team to manage the blowers and all) was so pleasant, helpful, and polite. I highly recommend Wills!
