"Very helpful technician"
"Very helpful technician, listened to my concerns and developed best solution for me and my home."
W
WILLIAM CLARK
"Well organized and concerned"
"Very pleased with the quick response. Talked to Heather at 4 AM; she and Bryan were here at 6:30 AM."
J
James Pietra
"Service was great!"
"All prior smoke smell and residue has disappeared. Zach, Joyce, and Haley were wonderful, friendly, and extremely professional."
M
Megan Biddle DePietro
"Outstanding Job!"
"Did an outstanding job! They were friendly and respectful."
J
Joanne Grace
"Always on time and very thorough!"
"Always on time and very thorough!"
J
Jennifer Camp
"This team was efficient and honest"
"They found money and gift cards and brought them to us."
D
Doris Beckwith
"Spectacular Service!"
"Kind, knowledgeable, always willing to answer questions."
D
Deb Tracy
"Great Job"
"Ryan was very polite and efficient."
S
Shawn Bolyard
"Fantastic Service"
"Fantastic guy left the basement cleaner than it was. Highly suggest great customer service."
D
DIANE PROPST
"Would definitely recommend!"
"Tim was really helpful and informative."
N
Natalie Cullins
"Results were incredible"
"Tim, Daniel, and Todd were professional, efficient, thorough, and courteous."
S
Sara Goodale
"Professional and Efficient Team"
"Ryan and his team were extremely professional and efficient in their disaster response."
J
Joe Shelby
"Outstanding Job Cleaning"
"ServiceMaster did an outstanding job cleaning up the water damage."
A
Anthony
"Very polite and professional"
"Very happy with the work from James and Ryan."
C
Cindy Bihlajama
"Quick and effective at drying out my house"
"ServiceMaster did an amazing job, quick and effective at drying out my house after I had a leak. Very transparent group of guys!"
b
brandon Perry
"Service Master team responded quickly"
"The Service Master team responded quickly to my call and showed up to clean our mess later the same day."
J
Joe Knows
"Great Job Quickly and Effectively"
"Daniel and the crew from ServiceMaster did a great job quickly and effectively drying out our house after we had a leak."
C
Casey Makosky
"Helped Increase Our Insurance Payment"
"They helped us in cleaning up after our ceiling collapsed and their report helped increase our insurance payment for repairs."
G
Glenn Miller
"You Can Count on and Trust ServiceMaster"
"ServiceMaster is a first-rate organization and replies promptly in a time of crisis."
C
Cory Pagliarini
"Excellent Job"
"Joyce and Zach did an excellent job. I thank them so much."
B
Barb Habeger
"Quick and Knowledgeable"
"Quick and knowledgeable. Friendly staff. Thank you."
K
Ken Bielecki
"Helpful, Personable, and Polite"
"All the guys were very helpful, personable, and polite."
R
Ron Zoldan
"Care and Compassion in Packing"
"ServiceMaster gave us care and compassion in packing all of our belongings."
K
Kelly Kemp
"Above and Beyond Service!"
"Impressed with ServiceMaster's overall care and service."
J
Jennifer Raspanti
"The crew was excellent"
"The crew was excellent and kind. They did a superior job."
A
Anne Davies
"Tremendous Job!"
"This crew was on top of it and did a tremendous job!"
S
Susan O'connor
Very helpful technician
Very helpful technician, listened to my concerns and developed best solution for me and my home. Thank you.
WILLIAM CLARK
Well organized and concerned
Very pleased with the quick response. Talked to Heather at 4 AM and she and Bryan were here at 6:30 AM and came from Akron, which is about a 50-mile trip. They were well organized, concerned, and were done around 9 AM. Bryan came the next day and detailed what will be done to complete the mitigation. Erik and his crew followed and did a very good job and did their job as if it was their house.
James Pietra
Service was great!
Service was great! All prior smoke smell and residue has disappeared. Zach, Joyce, and Haley were wonderful, friendly, and extremely professional. Would highly recommend.
Megan Biddle DePietro
Outstanding Job!
ServiceMaster did an outstanding job! They were also friendly and respectful and explained everything they were going to do. Thank you!
Joanne Grace
Always on time and very thorough!
Always on time and very thorough! Thank you to Nate, Sierra, and Jessica!
Jennifer Camp
This team was efficient and honest
Connie, Dan, Tara, Roxy, and crew were amazing! This team was efficient, hard-working, friendly, and honest. This team treated us the way they would want to be treated. They packed the stuff as if it was their own. They were careful. They asked questions if needed to be asked. They even found money and some gift cards and brought them to us. Some people might have taken that money and just slipped it into their pocket, but not this group. They were phenomenal. Five stars is well earned. If I could give them more I would.
Doris Beckwith
Spectacular Service!
These guys and company are spectacular! Kind, knowledgeable, always willing to answer questions and keep us informed of the steps in the process of our remediation.
Deb Tracy
Great Job
Ryan was very polite and efficient. Did a great job.
Shawn Bolyard
Fantastic Service
Thank you, ServiceMaster. Fantastic guy left the basement cleaner than it was. Fantastic service, and I highly appreciate and highly suggest great customer service and support. Diane Propst
DIANE PROPST
Would definitely recommend!
SO happy with my experience with this team! Thanks to Akron's outdated sewer system, we had over six inches of backup in our basement from the storms. We tried to move a lot of our stuff out and sanitize it ourselves, but it was just too much. Tim was really helpful and informative when he came out to do the inspection. Got us scheduled for the next day. The team that came out (Dan, Nathan, Ryan) was very kind and fun to chat with. Took me downstairs to show me the work that had been done and answered any questions I had. And the price was reasonable, too. Would definitely recommend!
Natalie Cullins
Results were incredible
ServiceMaster came to the rescue after heavy rain caused our septic tank to overflow into our basement. Despite the high volume of need after the storm, they were able to send Tim to our home for an assessment and estimate the next day. Tim got a crew consisting of Daniel and Todd to our home that same day to start the cleaning, sanitizing, and drying process. The same crew checked on the progress of our basement daily before determining the job was complete. Tim, Daniel, and Todd were professional, efficient, thorough, and courteous. The price was fair, and the results were incredible. I am certain our basement has never been cleaner! I wish I could give more than 5 stars!
Sara Goodale
Professional and Efficient Team
Ryan and his team were extremely professional and efficient in their disaster response. Everything is as good as it was before our sewer back up.
Joe Shelby
Outstanding Job Cleaning
ServiceMaster did an outstanding job cleaning up the water damage to the basement.
Anthony
Very polite and professional
I am very happy with the work that James and Ryan did. Very polite and professional. I would definitely recommend ServiceMaster. Also, Tim, thanks for all your help.
Cindy Bihlajama
Quick and effective at drying out my house
ServiceMaster did an amazing job, quick and effective at drying out my house after I had a leak. Very transparent group of guys!
brandon Perry
Service Master team responded quickly
We had a little mess due to a main sewage drain that backed up some nasty stuff in a section of our basement. The Service Master team responded quickly to my call and showed up to clean our mess later the same day. Their job was thorough and they were done in about an hour. If I had any suggestion, it would be that they should leave the floor less wet when they were done. Don’t get me wrong, there were no puddles, but it was more than damp. Maybe that was required for the amount of disinfectant they used. Everything dried up after about 8 hrs of using a box fan to move the air.
Joe Knows
Great Job Quickly and Effectively
Daniel and the crew from ServiceMaster did a great job quickly and effectively drying out our house after we had a leak. He checked in every day to see how everything was progressing. Highly recommend!
Casey Makosky
Helped Increase Our Insurance Payment
They helped us in cleaning up after our ceiling collapsed, and their report helped increase our insurance payment for repairs.
Glenn Miller
You Can Count on and Trust ServiceMaster
I am the General Manager at Trumbull Country Club in Warren, OH. ServiceMaster is a first-rate organization and replies promptly in a time of crisis. They are calm and reassuring while also efficient in all the work that they complete. The quality of work is A+. Bryan and Tim exude professionalism! While I hope not to have to call them again, I would not hesitate should disaster strike. You can count on and trust ServiceMaster.
Cory Pagliarini
Excellent Job
Joyce and Zach did an excellent job. I thank them so much 👍
Barb Habeger
Quick and Knowledgeable
Quick and knowledgeable. Dried kitchen area as needed. Friendly staff. Thank you.
Ken Bielecki
Helpful, Personable, and Polite
Great company to work with when you have a home emergency, specifically with my basement flooding. All the guys were very helpful, personable, and polite. There were three specifically that went over and beyond.
Ron Zoldan
Care and Compassion in Packing
From the very beginning of this tragedy, ServiceMaster has given us care and compassion in packing all of our belongings. Even when we decided to keep everything, which was an insurmountable task for anyone, they did not bat an eye and did exactly what we asked. All of our stuff arrived back safely and was wrapped and protected with care, organized in a way that has allowed us to have a smooth transition unpacking. In particular, Joyce and Aaron were overly friendly and kept everything organized and protected. Anyone who helped in the packing of this home was beyond exceptional and would recommend this company to anyone in a similar situation. We are in our forever home and are grateful that you made it just as cozy and comfy as our other home. Thank you to all that participated. Stop by anytime.
Kelly Kemp
Above and Beyond Service!
I am so impressed with ServiceMaster's overall customer care and service from start to finish! Our residential sump pump failed a few days before Easter, and from the time we called, multiple team members were at my home within the hour. They remediated all of the water that was flowing throughout my basement quickly and with such care for our belongings. They came back each day for the next three days to monitor the moisture levels, sanitize, and made certain the walls and cabinetry were completely dry before removing any equipment. They went above and beyond, and I would highly recommend the team of ServiceMaster CDR-Warren!
Jennifer Raspanti
The crew was excellent
The crew was excellent and kind. They did a superior job. I am grateful to them for all the work they did.
Anne Davies
Tremendous Job!
When I had an emergency, this crew was on top of it and got to me in a hurry and did a tremendous job! I will most definitely use them again.