"ServiceMaster Team Rockstars Are Fantastic"
"Detail oriented, helpful, thorough, flexible, knowledgeable, and so consistently reliable they make my job easier to do!"
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Loni O
"Problem Solved!"
"The team members that showed up on time as scheduled were very knowledgeable and helpful."
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Todd Hoogland
"Very Professional and Thorough"
"Special thanks to Joel, Derrick, and Mizael for being polite, respectful, and calm during the entire process."
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Steve Salem
"Very careful with our furniture"
"Very careful with our furniture and made sure I was happy with how they worked."
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Harold Pesola
"I would highly recommend them."
"Everything was excellently packed. I would highly recommend them."
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Diane Coulter
"We would highly recommend this company!"
"With an unfortunate event in our basement, they really helped us with the cleanup process that initially was overwhelming for us on our own."
M
Meagan Bybee
"ServiceMaster is a 5 star company"
"There is true communication between them and they work hard together to get the job done."
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Sheral Litell
"They truly go above and beyond."
"We felt taken care of every step of the way."
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Debra Notturno Strong
"They went well beyond their regular responsibilities"
"They went well beyond their regular responsibilities to help me solve several small problems."
J
Joanne Kauchak
"Did an outstanding job in mitigating the ceiling"
"Derrick Greer and his helpers did an outstanding job in mitigating the ceiling of my TV room."
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Dance Charles
"Very helpful and answered all my questions"
"Jon, Brenden, Teri, and Shelly were very helpful."
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kerry emmons
"Amazingly Helpful After Our Storm Damage"
"Teri, Brenden, and Edgar were amazingly helpful! We appreciated everything they did to help us get our lives back to a little normal."
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lea heishman
"Outstanding service"
"The team was knowledgeable, friendly, and professional. Outstanding service. I know who to call and to ask for Derrick and Joel."
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Louis Mannello
"He was very proper and helpful."
"He was very proper and helpful. This young man Derrick deserves to be recognized for the great work he does."
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Leslie L Gilbert
"They came through for us"
"Needed a construction clean last minute and they came through for us."
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Cesar Casillas
"Best Customer Service During a Crisis"
"Teri informs me step by step what is being done."
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Lisa Baugh
"Outstanding work"
"Teri and her crew did a fantastic job on my mother's house."
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Annette Baker
"Dave and his crew were the best."
"Dave and his crew were the best. Cleaned up our construction job after a fire."
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Angela Collings
"Incredible Response and Professionalism"
"Their professionalism and care made a tough situation much easier."
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Bobby Watson
"Prompt, Efficient, and Friendly!"
"April and the ServiceMaster by Monroe team made our insurance claim easy! Extremely prompt, efficient, and friendly!"
M
Meredith Attar
"Great Communication, Compassion, Appreciation"
"ServiceMaster is a company that shows great communication, compassion, and appreciation."
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Robyn Becker Russo
"Will and Maria were amazing!"
"I have never seen two young people so willing to go above and beyond!"
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Tiffany
"Friendly and Courteous Service"
"They were friendly and courteous and cared for our personal items."
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Karen Lorenz
"Did an Amazing Job Cleaning"
"Went above & beyond, very informative, great job."
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Lia Lombardini
"Excellent job explaining"
"They worked quickly and did an excellent job of explaining."
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Joy Elkins
"Servicemaster Never Stopped Working"
"Servicemaster came out within an hour and never stopped working until everything was cleaned up!"
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Jennifer Paholak
"Professional and Focused"
"This ServiceMaster is professional and focused on putting their neighbors' lives back together."
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Richard Malanchak
"We highly recommend their services!"
"We were very pleased with the service provided..."
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Jim Padgitt
"An amazing job after Hurricane Helene"
"David and his crew did an amazing job cleaning up my library in Newport, TN following our flooding."
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Emily Majors
"Understanding, Patient and Thorough"
"Tyson and crew were understanding, patient, and thorough, securing my home from additional damage."
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Rita Baske
ServiceMaster Team Rockstars Are Fantastic
The ServiceMaster team, from their admins to their cleaning team rockstars, are FANTASTIC! Detail oriented, helpful, thorough, flexible, knowledgeable, and so consistently reliable they make my job easier to do! I look forward to the times of year when I get to work with their entire staff!
Loni O
Problem Solved!
Immediate response callback as soon as I submitted the request. The team members that showed up on time as scheduled were very knowledgeable and helpful. All questions I had were answered and explained easily, and the work they completed was very effective. Problem solved! Hopefully I don't need to use them again, but if I do, they'll be my only call. I would recommend to anyone else!
Todd Hoogland
Very Professional and Thorough
I recently worked with the ServiceMaster team at this location for a basement flooding incident. Their team was great. Special thanks to Joel, Derrick, and Mizael for being polite, respectful, and calm during the entire process. They cleaned up the flooded water, removed everything that was water damaged, and even moved all of the furniture while they worked to dry everything. Very professional and thorough. Thank you!
Steve Salem
Very careful with our furniture
Very careful with our furniture and made sure I was happy with how they worked. Thank you, ServiceMasters.
Harold Pesola
I would highly recommend them.
We had a house fire in March 2023. ServiceMaster of Monroe came in and packed our house and saved all our personal items, pictures, etc. Then the same company came back in November of 2025 and delivered all our furniture, pictures, etc., and it took them two trips. Everything was excellently packed. I would highly recommend them. The team at ServiceMaster was very helpful, kind, and professional. If I had another situation that I would need their services, I would definitely use them again!
Diane Coulter
We would highly recommend this company!
Derrick did an amazing job during our mitigation process. He was extremely kind and thoroughly explained things to us. When he returned to clean up equipment with Joel after the fact, they were quick and answered all of our questions. We would highly recommend this company! With an unfortunate event in our basement, they really helped us with the cleanup process that initially was overwhelming for us on our own.
Meagan Bybee
ServiceMaster is a 5 star company
I have been so impressed by this company and the team. There is true communication between them and they work hard together to get the job done. They are professional and helpful to me during this stressing time. ServiceMaster is a 5 star company and I absolutely recommend them. I am grateful to this team of professionals!
Sheral Litell
They truly go above and beyond.
When we discovered a busted water heater and a flooded basement, Monroe ServiceMaster was at our door within hours. Their team worked through the entire weekend to make sure everything was thoroughly dried out and protected from mold. They were professional, quick to respond, and incredibly thorough. We felt taken care of every step of the way. I highly recommend Monroe ServiceMaster for any water mitigation needs — they truly go above and beyond.
Debra Notturno Strong
They went well beyond their regular responsibilities
ServiceMaster technicians Derrick, Mizeal, and Joel were very kind and helpful. They went well beyond their regular responsibilities to help me solve several small problems. I so appreciated their help and service.
Joanne Kauchak
Did an outstanding job in mitigating the ceiling
Derrick Greer and his helpers did an outstanding job in mitigating the ceiling of my TV room. He was punctual and quick to respond to any requests and questions that my wife and I posed. He explained each step that he would take in the mitigation well.
Dance Charles
Very helpful and answered all my questions
Jon, Brenden, Teri, and Shelly were very helpful and answered all my questions and concerns.
kerry emmons
Amazingly Helpful After Our Storm Damage
Teri, Brenden, and Edgar were amazingly helpful! We appreciated everything they did to help us get our lives back to a little normal following our storm damage.
lea heishman
Outstanding service
ServiceMaster by Monroe Restoration team was great. They responded in a timely manner and got straight to work. The team was knowledgeable, friendly, and professional. Derrick and Joel took the time to explain each step of the process to me and worked around our schedule. Outstanding service. I hope I do not need to use water remediation again, but if I do, I know who to call and to ask specifically for Derrick and Joel. Shout out to Shelly in the office as well, who has been very helpful throughout the process.
Louis Mannello
He was very proper and helpful.
The gentleman came to our home, did the greatest job. He was very proper and helpful. This young man Derrick deserves to be recognized for the great work he does. Leslie and David Gilbert
Leslie L Gilbert
They came through for us
Needed a construction clean last minute and they came through for us.
Cesar Casillas
Best Customer Service During a Crisis
I had the best customer service during a horrible house fire. The trauma you endure living through a house fire, no one knows unless you live through this. Teri is the manager on the restoration team (taking care of all the contents within the house). She has and still does inform me step by step what is being done and walking through this ordeal. She goes above and beyond. Becky is over the team that came and packed up my entire house of 38 years. My husband has ALS and was worried about how they were packing important items. He was not allowed in the house. Becky allowed me to videotape how they were packing his items. He was a mover a long time ago. The video helped him relax and know they were going to take great care of his items. Becky and Atlas held my hand during the packing and allowed me in the house while they were packing things up. I was able to get rid of stuff I haven’t seen for so many years. Becky called or texted me many times asking questions about what I wanted. Atlas was so kind as we were throwing things away and keeping them. I kept apologizing, and she continued stating I am the customer, and they are here to assist me. I felt that the entire time. The temp outside was in the high 80s, and their team was working in my house that was all boarded up and so hot. There was a team of maybe 8-10. No one complained how horribly hot it was inside besides me. I made sure they had Gatorade and ice for their water. I cannot thank them enough for helping me through a horrible situation. Thank you!!!
Lisa Baugh
Outstanding work
Teri and her crew did a fantastic job on my mother's house. When my mother had a mishap and her house filled up with smoke, Teri and her team were right there getting to work. She kept in communication with me all day on the progress. If there's ever a time when you need a restoration company, my mother and I highly recommend calling ServiceMaster. They'll be there for you and they do outstanding work.
Annette Baker
Dave and his crew were the best.
Dave and his crew were the best. Cleaned up our construction job after a fire. I would highly recommend.
Angela Collings
Incredible Response and Professionalism
After a fire at our multi-family building, David and his crew from ServiceMaster were incredible. They responded quickly, kept us informed, and worked efficiently to get everything cleaned up and back on track. Their professionalism and care made a tough situation much easier. Highly recommend!
Bobby Watson
Prompt, Efficient, and Friendly!
April and the ServiceMaster by Monroe team made our recent insurance claim so easy! Extremely prompt, efficient, and friendly! Keep up the great work!
Meredith Attar
Great Communication, Compassion, Appreciation
ServiceMaster is a company that shows great communication, compassion, and appreciation.
Robyn Becker Russo
Will and Maria were amazing!
Will and Maria were amazing! I have never seen two young people so willing to go above and beyond! I could not give them enough stars. The company was great, but these two completely stood out! My mom loved them!
Tiffany
Friendly and Courteous Service
Maria and Hailey came and cleaned out the basement after a small electrical fire. They were friendly and courteous. They were responsible and cared for our personal items. Both young ladies stayed on target and got the job done in great timing. I would recommend ServiceMaster to friends for cleaning and restoration needs.
Karen Lorenz
Did an Amazing Job Cleaning
Did an amazing job cleaning - went above & beyond by cleaning more than we had expected. Was very informative of the work they did and did a great job doing it. Gave us wonderful recommendations for others to continue helping us. Great communication as well!
Lia Lombardini
Excellent job explaining
I was contacted and had the service set up within an hour. Hailey and Derrick came out on a Saturday and were so nice and patient. They worked quickly and did an excellent job of explaining what they were going to do and made recommendations for how to proceed after they were done. Would recommend them to anyone needing this type of work done.
Joy Elkins
Servicemaster Never Stopped Working
I can’t say enough about this company. Our program had a fire Thanksgiving weekend and was left a disaster. Water everywhere, smoke permeating our building, and the remnants of the fire. Servicemaster came out within an hour and never stopped working until everything was cleaned up! David was in charge of the site and kept us informed the entire time. He was available throughout, if we had any questions, and helped me maintain my sanity during such a stressful period of time. He even communicated with the insurance company and provided the detailed reports that they needed. I highly recommend this company and while I hope you never need to utilize their services, would never call anybody else!
Jennifer Paholak
Professional and Focused
I had the privilege of training the staff on the Fireline System. This ServiceMaster is professional and focused on putting their neighbors' lives back together after a catastrophic event.
Richard Malanchak
We highly recommend their services!
We found that ServiceMaster packed up our home's items in an efficient and orderly manner after a tree fell on our house and made it uninhabitable. After many months, the construction was finally completed. The ServiceMaster Team cleaned up the construction area in our home and moved our furniture back into place for us. We were very pleased with the service provided and the team of John, Maria, & Sadie were very thoughtful and detailed in the cleaning of our home. They were all friendly and helpful in getting our home back together. Our Content Team Coordinator, Ashlee, was always very helpful in answering our questions and keeping us apprised of the process as it unfolded. We highly recommend their services!
Jim Padgitt
An amazing job after Hurricane Helene
David and his crew did an amazing job cleaning up my library in Newport, TN following our flooding due to Hurricane Helene. They took care of our needs promptly, which allowed us to not lose any of our book collection to molds. They were all very professional and went above and beyond their hired duties to assist myself and all our staff with any needs we had while moving to our temporary space or moving the rest of our library to storage while our library is renovated. I would highly recommend this group and would definitely use them again if the need ever arises. I appreciate all they did for us at our time of need. Thanks to them all from Stokely Memorial Library.
Emily Majors
Understanding, Patient and Thorough
I felt overwhelmed with challenges faced when a tree that came down on my home created a lot of damage and mess. Tyson and fellow crew members were understanding, patient, and thorough as they helped me gather belongings while they were able to clean up the mess and secure my home from any additional damage. I am grateful for the compassion and work that was placed during the immediate aftermath to recovery.
