"Expertise and professionalism"
"John and his crew performed their job with expertise."
T
Timothy Edington
"Very pleasant communication"
"Jon, who led the team clearing the house, was very pleasant and communicated every step of the way!"
j
jeff myers
"Very Professional and Helpful"
"Very professional, clean, and quick. Answered all our questions and very helpful."
A
Ashley Magner
"Nate Craig was wonderful!"
"Nate Craig was wonderful! So helpful and very nice! And a go-getter!"
D
Dorla Tucker
"Nina was the best"
"Nina was the best, extremely professional, accommodating and knowledgeable."
J
Jacqueline Carpenter-Heard
"Great communication"
"Great job by Cameron Davidson with all aspects. Great communication."
K
Karen Brumbaugh
"Great Cleaning Job!"
"Construction cleaning crew was extremely thorough. Michelle and Leslie were awesome."
P
Patty Schrock
"Monroe was great to work with!"
"Michael, Gary, and Kolton were extremely helpful, professional, and efficient!"
B
Britney Hofman
"Highly Recommend ServiceMaster"
"He was very patient with every question and concern. He would walk through and explain details of next steps, made the process a lot easier."
R
Rachel Baker
"Professional and Efficient"
"Cameron and his team were very professional and efficient."
J
Jade Patalita
"Thorough and Informative Service"
"Cameron Davidson showed up late on a Saturday night and began damage assessment and water extraction immediately."
C
Cheryl Brown
"Professional and knowledgeable service"
"Cameron was very professional, took his time, and made sure my house was safe."
B
Bill Magofna
"Professional and Friendly Service"
"The tech Cameron Davidson was professional and friendly."
J
James Nelson
"Courteous and Friendly Staff"
"Always friendly no matter how much I emailed or called."
S
Stephanie Longsworth
"Expedient and Professional Job"
"ServiceMaster was there that afternoon and had the damage covered before they left."
M
Matt Lantz
"Performed at a High Level"
"Rayden, Noah, Zach, and Trent performed their job at a high level with professional courtesy and compassion."
A
Aaron Gernhardt
"Phenomenal Job"
"Trent, Noah, Zach, and Rayden all did a phenomenal job. Everything was very professional."
M
Mallory Pruden
"SUPREME COMPANY"
"Explaining through whole process, unbelievable for this day and age."
D
Deborah Denton
"Extremely Knowledgeable and Efficient"
"Trent, Rayden, and Alex were incredibly hard workers and very professional."
J
Jake Johnson
"Promote for Quality Service"
"Trent and Rayden turned a bad situation into a pleasant one."
R
Rob Nick
"Responsive and Professional Team"
"The team was responsive, professional, and experienced."
J
Jordan Freedman
"Very respectful staff"
"Very respectful staff. Kept me updated throughout."
k
kate hurd
"Very accommodating to our needs"
"Rayden, Jermaine, Trent, Alex, and Chris were great. They were very accommodating to our needs."
T
The Swish
Expertise and professionalism
John and his crew performed their job with expertise and professionalism.
Timothy Edington
Very pleasant communication
Very happy so far, still early in the process. Jon, who led the team clearing the house, was very pleasant and communicated every step of the way! Hoping the rest of the restoration process is the same!
jeff myers
Very Professional and Helpful
Very professional, clean, and quick. Answered all our questions and very helpful.
Ashley Magner
Nate Craig was wonderful!
All of the people at Monroe were really good. Nate Craig was wonderful! So helpful and very nice! And a go-getter! I will miss seeing him and talking to him. Thank you all for all the hard work! God bless all.
Dorla Tucker
Nina was the best
Very good job. Nina was the best, extremely professional, accommodating, and knowledgeable.
Jacqueline Carpenter-Heard
Great communication
Great job by Cameron Davidson with all aspects of the job. Great communication.
Karen Brumbaugh
Great Cleaning Job!
Construction cleaning crew was extremely thorough. Great cleaning job! Michelle and Leslie were awesome.
Patty Schrock
Monroe was great to work with!
From start to finish, Monroe was great to work with! From removal to drying the affected area and renovating, things went smoothly. Brian Slusser, our project manager, oversaw every bit from beginning to end, assuring us every step of the way.
Michael, Gary, and Kolton were extremely helpful, professional, and efficient! They were extremely knowledgeable with the reinstallation of our bathroom sink as well 😄
Thanks, guys!
Britney Hofman
Highly Recommend ServiceMaster
Services: Flood restoration, Mold inspection, Flood cleanup, Water removal, Water damage-related to water softener unit. I cannot speak highly enough regarding Cameron. He was very understanding of the circumstances that we had going on. He was very patient with every question and concern. He would walk through and explain details of next steps, made the process a lot easier. His knowledge of his job was very professional but also personal. The pack-out team also did amazing work. Their customer service made the process run a lot smoother than I would have thought, with the fact that we're still in the home. I would highly recommend ServiceMaster to anyone! Thanks team!!! This is for the business ServiceMaster by Monroe Restoration - Ft. Wayne.
Rachel Baker
Professional and Efficient
Cameron and his team were very professional, efficient, and made the process as smooth as possible.
Jade Patalita
Thorough and Informative Service
When we discovered a water leak that had gone undetected for several days, Cameron Davidson showed up late on a Saturday night and began damage assessment and water extraction immediately. He was thorough and informative, always calling first and showing up on time on a daily basis until the job was done. Thanks, Cameron. You made this mess much easier to deal with!
Cheryl Brown
Professional and knowledgeable service
Cameron was very professional, took his time and made sure my house was safe for me and the kids. I was worried about the water damage, the black mold and what to do next. He talked with me and my husband, took his time to explain it, since it was our first time and was very receptive to our concerns. He is a humble professional that made us at ease with his knowledge and professionalism. Thank you again for sending him out. Your neighbor, Bill and Martha (Hoisington)
Bill Magofna
Professional and Friendly Service
Had a leak in the kitchen. They came quickly and immediately started the job of taking up the floor and removing the water. Tech Cameron Davidson was professional and friendly.
James Nelson
Courteous and Friendly Staff
The guys were very courteous and friendly. They called each day to let me know when they were on the way. They are easy to work with, including the people in the office. Always friendly no matter how much I emailed or called.
Stephanie Longsworth
Expedient and Professional Job
A car had hit our house in the morning. ServiceMaster was there that afternoon and had the damage covered before they left. Trent and Zach did an expedient and professional job.
Matt Lantz
Performed at a High Level
Rayden, Noah, Zach, and Trent were rockstars who performed their job at a high level while showing professional courtesy and compassion!
Aaron Gernhardt
Phenomenal Job
Trent, Noah, Zach, and Rayden all did a phenomenal job. From start to finish, everything was very professional. I would absolutely recommend this company to anyone in need of this type of work done.
Mallory Pruden
SUPREME COMPANY
Rayden and his team were on time every day! Would call and give heads-up when coming, always a smile and kind words!! Explaining through whole process, unbelievable for this day and age, SUPREME COMPANY, at least here in Fort Wayne/New Haven, Indiana!!! Cannot praise enough, THANK YOU SERVICEMASTER, THANK YOU!!! Btw, this is from Gary/Deborah Denton...
Deborah Denton
Extremely Knowledgeable and Efficient
These guys were awesome! Extremely knowledgeable and efficient. Answered all my questions in helpful ways. Trent, Rayden, and Alex were incredibly hard workers and very professional.
Jake Johnson
Promote for Quality Service
Trent and Rayden turned a bad situation into a pleasant one. These two men should be promoted for the quality of service they give!
Rob Nick
Responsive and Professional Team
The team was responsive, professional, and experienced. They told us what they needed to do, and did what they said they would do when they said they would do it. Can’t ask for a better experience at a difficult time.
Jordan Freedman
Very respectful staff
Very respectful staff. Kept me updated throughout the process. They all did a great job. I hope I don’t have to hire them again lol. If the situation was to arise again, I wouldn’t hesitate to contact this company.
kate hurd
Very accommodating to our needs
Rayden, Jermaine, Trent, Alex, and Chris were great. They were very accommodating to our needs. I'm very pleased with how everything went.
